Amazon continues to censor bad ratings
Posted by ballightning on October 23, 2008
It has been revealed by The Register that Amazon has once again removed ratings from a game which were predominately a rating of 1, this time the “technical glitch” has happened to the Crysis expansion, Crysis: Warhead. Crysis had over 100 out of the 150 reviews being one star rating, here it is from google cache:
Then heres what it looked like after Amazon deleted the reviews:
Questionable, yes? Note which rating category most reviews were deleted from.
The to our Amazon spokeswoman.
“It turns out that similar to the Spore incident, some customer reviews were accidentally removed from the Crysis detail page because of a technical glitch,” she responded. “Amazon did not knowingly or consciously choose to remove the reviews. The team is working on resolving this issue now and restoring all the reviews on the site.”
That still seemed suspect. Upon further pressing, she elaborated a bit.
“I can’t get into the specifics, but there are some safeguards to try and ensure that customer reviews fall within Amazon’s customer review guidelines. Sometimes those safeguards pick up on content that seems questionable and removes it.”
Amazon’s guidelinesdoesn’t seem to have anything barring DRM criticism, other than requesting reviews focus on specific features of the product.